
Al Ricci
Customer Success Practitioner, Adviser, Mentor, and Leader
Toronto, Canada
Customer Success thought leadership.
I have built, scaled, and led Customer Success, Professional Services, Customer Support, Sales, and Account Management teams for enterprise and SaaS companies, consistently driving customer outcomes and revenue growth. My strategic, team-focused approach has enabled successful post-acquisition integrations from start-up to scale-up. When not doing my day job, you can find me outdoors with a camera, painting with light.